| Country | Store return period | Counted | Free returns | Legal minimum |
|---|---|---|---|---|
| Austria | 14 days | from delivery | no | 14 days |
| Belgium | 14 days | from delivery | no | 14 days |
| France | 14 days | from delivery | no | 14 days |
| Germany | 14 days | from delivery | no | 14 days |
| Ireland | 14 days | from delivery | no | 14 days |
| Italy | 14 days | from delivery | no | 14 days |
| Luxembourg | 14 days | from delivery | no | 14 days |
| Netherlands | 14 days | from delivery | no | 14 days |
| Portugal | 14 days | from delivery | no | 14 days |
| Spain | 14 days | from delivery | no | 14 days |
The store's return period is a voluntary promise. If the item is faulty, the legal guarantee still applies after the return period has ended.
Frequently asked questions
How long can I return items to Cdiscount?
Cdiscount gives you 14 days in every country in the table.
When does the Cdiscount return period start?
The period counts from delivery in every country in the table.
Are returns to Cdiscount free?
Returns are not free in every country in the table.
Do I also have a legal right of withdrawal for online orders from Cdiscount?
For online orders in every country in the table, the law gives you at least 14 days to withdraw without giving a reason, whatever Cdiscount's own period says.
What if the item turns out to be faulty after the return period?
Then the legal guarantee applies: Cdiscount's return period does not shorten it. It lasts 6 years in Ireland. It lasts 3 years in Portugal and in Spain. It lasts 2 years in the other countries in the table.
General information without any warranty of accuracy, completeness or timeliness, not legal advice. Always check the law of your country and the seller's conditions yourself: you alone are responsible for the decisions you take. Kumbak accepts no liability for errors, to the extent permitted by law.
Sources
Policy read on 2026-11-04. Stores change their conditions: check the current ones on the store's site.