Kumbak

Black Friday 2026

Returns after Black Friday and Cyber Monday 2026

Black Friday falls on 27 November 2026, Cyber Monday on 30 November 2026. Orders from these days follow the same return rules as any other purchase: here is when the period starts, what the law gives you and how long popular stores allow.

Black Friday
27 November 2026
Cyber Monday
30 November 2026
Withdrawal right online: EU, EEA, UK
14 days
Switzerland
no legal right

General information without any warranty of accuracy, completeness or timeliness, not legal advice. Always check the law of your country and the seller's conditions yourself: you alone are responsible for the decisions you take. Kumbak accepts no liability for errors, to the extent permitted by law.

When does the return period start?

For most stores, and for the legal withdrawal right, the period starts on the day the goods are delivered, not on the day you order. If you order from several stores, each parcel has its own deadline.

Some stores count from another date: Brack.ch (from purchase), Conrad (from purchase), Decathlon (from purchase), Digitec (from shipping), Fust (from purchase), Galaxus (from shipping), IKEA (from purchase), La Redoute (from purchase), Leroy Merlin (from purchase), Mango (from purchase), Marks & Spencer (from purchase), Nike (from purchase), Samsung Shop (from purchase), Temu (from purchase) and Zara (from purchase).

What the law says

In the EU, Norway, Iceland, Liechtenstein and the United Kingdom you can withdraw from a purchase made online, by phone or by mail order within 14 days without giving a reason. For goods the period normally starts on the day you receive them. Once you withdraw, the seller must refund the price, including standard delivery costs, within 14 days, but may wait until it has received the goods back.

Swiss law gives no general right to return goods bought online or in a shop. Whether you can send something back depends only on the seller's own conditions, so the store's return period is all you have. Read the conditions before you buy and keep the order confirmation.

Deadlines and legal guarantee in every country · Switzerland

Return periods of popular stores

These are the return periods we found in each store's conditions, by country, next to the legal minimum that applies there anyway. Open a store to see its sources and details.

StoreCountryStore return periodCountedLegal minimumRead on
About YouAustria30 daysfrom delivery14 days2026-11-04
About YouFrance30 daysfrom delivery14 days2026-11-04
About YouGermany30 daysfrom delivery14 days2026-11-04
About YouItaly30 daysfrom delivery14 days2026-11-04
About YouSpain30 daysfrom delivery14 days2026-11-04
About YouSwitzerland30 daysfrom deliveryno legal right2026-11-04
adidasFrance30 daysfrom delivery14 days2026-11-04
adidasGermany30 daysfrom delivery14 days2026-11-04
adidasItaly30 daysfrom delivery14 days2026-11-04
adidasSpain30 daysfrom delivery14 days2026-11-04
adidasSwitzerland30 daysfrom deliveryno legal right2026-11-04
AliExpressAustriaper productfrom delivery14 days2026-11-04
AliExpressBelgiumper productfrom delivery14 days2026-11-04
AliExpressBulgariaper productfrom delivery14 days2026-11-04
AliExpressCroatiaper productfrom delivery14 days2026-11-04
AliExpressCyprusper productfrom delivery14 days2026-11-04
AliExpressCzech Republicper productfrom delivery14 days2026-11-04
AliExpressDenmarkper productfrom delivery14 days2026-11-04
AliExpressEstoniaper productfrom delivery14 days2026-11-04
AliExpressFinlandper productfrom delivery14 days2026-11-04
AliExpressFranceper productfrom delivery14 days2026-11-04
AliExpressGermanyper productfrom delivery14 days2026-11-04
AliExpressGreeceper productfrom delivery14 days2026-11-04
AliExpressHungaryper productfrom delivery14 days2026-11-04
AliExpressIcelandper productfrom delivery14 days2026-11-04
AliExpressIrelandper productfrom delivery14 days2026-11-04
AliExpressItalyper productfrom delivery14 days2026-11-04
AliExpressLatviaper productfrom delivery14 days2026-11-04
AliExpressLiechtensteinper productfrom delivery14 days2026-11-04
AliExpressLithuaniaper productfrom delivery14 days2026-11-04
AliExpressLuxembourgper productfrom delivery14 days2026-11-04
AliExpressMaltaper productfrom delivery14 days2026-11-04
AliExpressNetherlandsper productfrom delivery14 days2026-11-04
AliExpressNorwayper productfrom delivery14 days2026-11-04
AliExpressPolandper productfrom delivery14 days2026-11-04
AliExpressPortugalper productfrom delivery14 days2026-11-04
AliExpressRomaniaper productfrom delivery14 days2026-11-04
AliExpressSlovakiaper productfrom delivery14 days2026-11-04
AliExpressSloveniaper productfrom delivery14 days2026-11-04
AliExpressSpainper productfrom delivery14 days2026-11-04
AliExpressSwedenper productfrom delivery14 days2026-11-04
AliExpressSwitzerlandper productfrom deliveryno legal right2026-11-04
AliExpressUnited Kingdomper productfrom delivery14 days2026-11-04
AmazonFrance14 daysfrom delivery14 days2026-10-03
AmazonGermany14 daysfrom delivery14 days2026-10-03
AmazonItaly14 daysfrom delivery14 days2026-10-03
AmazonSpain30 daysfrom delivery14 days2026-10-03
AmazonUnited Kingdom30 daysfrom delivery14 days2026-10-03
Apple StoreGermany14 daysfrom delivery14 days2026-10-03
Apple StoreItaly14 daysfrom delivery14 days2026-10-03
Apple StoreSwitzerland14 daysfrom deliveryno legal right2026-10-03
ArgosUnited Kingdom30 daysfrom delivery14 days2026-11-04
bolBelgium30 daysfrom delivery14 days2026-11-04
bolNetherlands30 daysfrom delivery14 days2026-11-04
BooztAustria30 daysfrom delivery14 days2026-11-04
BooztBelgium30 daysfrom delivery14 days2026-11-04
BooztCroatia30 daysfrom delivery14 days2026-11-04
BooztCzech Republic30 daysfrom delivery14 days2026-11-04
BooztDenmark30 daysfrom delivery14 days2026-11-04
BooztEstonia30 daysfrom delivery14 days2026-11-04
BooztFinland30 daysfrom delivery14 days2026-11-04
BooztFrance30 daysfrom delivery14 days2026-11-04
BooztGermany30 daysfrom delivery14 days2026-11-04
BooztGreece30 daysfrom delivery14 days2026-11-04
BooztHungary30 daysfrom delivery14 days2026-11-04
BooztIceland30 daysfrom delivery14 days2026-11-04
BooztIreland30 daysfrom delivery14 days2026-11-04
BooztItaly30 daysfrom delivery14 days2026-11-04
BooztLatvia30 daysfrom delivery14 days2026-11-04
BooztLithuania30 daysfrom delivery14 days2026-11-04
BooztLuxembourg30 daysfrom delivery14 days2026-11-04
BooztNetherlands30 daysfrom delivery14 days2026-11-04
BooztNorway30 daysfrom delivery14 days2026-11-04
BooztPoland30 daysfrom delivery14 days2026-11-04
BooztPortugal30 daysfrom delivery14 days2026-11-04
BooztRomania30 daysfrom delivery14 days2026-11-04
BooztSlovakia30 daysfrom delivery14 days2026-11-04
BooztSlovenia30 daysfrom delivery14 days2026-11-04
BooztSpain30 daysfrom delivery14 days2026-11-04
BooztSweden30 daysfrom delivery14 days2026-11-04
BooztSwitzerland30 daysfrom deliveryno legal right2026-11-04
BoulangerFrance14 daysfrom delivery14 days2026-11-04
Brack.chSwitzerland30 daysfrom purchaseno legal right2026-10-04
CarrefourBelgium15 daysfrom delivery14 days2026-11-04
CarrefourFrance14 daysfrom delivery14 days2026-11-04
CarrefourItaly14 daysfrom delivery14 days2026-11-04
CarrefourSpain60 daysfrom delivery14 days2026-11-04
CdiscountAustria14 daysfrom delivery14 days2026-11-04
CdiscountBelgium14 daysfrom delivery14 days2026-11-04
CdiscountFrance14 daysfrom delivery14 days2026-11-04
CdiscountGermany14 daysfrom delivery14 days2026-11-04
CdiscountIreland14 daysfrom delivery14 days2026-11-04
CdiscountItaly14 daysfrom delivery14 days2026-11-04
CdiscountLuxembourg14 daysfrom delivery14 days2026-11-04
CdiscountNetherlands14 daysfrom delivery14 days2026-11-04
CdiscountPortugal14 daysfrom delivery14 days2026-11-04
CdiscountSpain14 daysfrom delivery14 days2026-11-04
ConradAustria14 daysfrom delivery14 days2026-11-04
ConradGermany14 daysfrom delivery14 days2026-11-04
ConradNetherlands14 daysfrom delivery14 days2026-11-04
ConradSwitzerland14 daysfrom purchaseno legal right2026-11-04
CoolblueBelgium30 daysfrom delivery14 days2026-11-04
CoolblueGermany30 daysfrom delivery14 days2026-11-04
CoolblueNetherlands30 daysfrom delivery14 days2026-11-04
CurrysIreland30 daysfrom delivery14 days2026-11-04
CurrysUnited Kingdom30 daysfrom delivery14 days2026-11-04
CyberportAustria30 daysfrom delivery14 days2026-11-04
CyberportGermany30 daysfrom delivery14 days2026-11-04
DartyFrance15 daysfrom delivery14 days2026-11-04
DecathlonBelgium365 daysfrom purchase14 days2026-11-04
DecathlonFrance30 daysfrom purchase14 days2026-11-04
DecathlonGermany30 daysfrom purchase14 days2026-11-04
DecathlonItaly365 daysfrom delivery14 days2026-11-04
DecathlonNetherlands365 daysfrom delivery14 days2026-11-04
DecathlonSpain30 daysfrom purchase14 days2026-11-04
DecathlonSwitzerland30 daysfrom purchaseno legal right2026-11-04
DecathlonUnited Kingdom30 daysfrom purchase14 days2026-11-04
DigitecSwitzerlandper productfrom shippingno legal right2026-10-04
DouglasAustria14 daysfrom delivery14 days2026-11-04
DouglasGermany14 daysfrom delivery14 days2026-11-04
DouglasItaly30 daysfrom delivery14 days2026-11-04
DouglasSpain30 daysfrom delivery14 days2026-11-04
DouglasSwitzerland14 daysfrom deliveryno legal right2026-11-04
El Corte InglésPortugal14 daysfrom delivery14 days2026-11-04
El Corte InglésSpain15 daysfrom delivery14 days2026-11-04
Elgiganten / Elkjøp / GiganttiDenmark30 daysfrom delivery14 days2026-11-04
Elgiganten / Elkjøp / GiganttiFinland30 daysfrom delivery14 days2026-11-04
Elgiganten / Elkjøp / GiganttiNorway30 daysfrom delivery14 days2026-11-04
Elgiganten / Elkjøp / GiganttiSweden30 daysfrom delivery14 days2026-11-04
EmpikPoland14 daysfrom delivery14 days2026-11-04
EuronicsItaly14 daysfrom delivery14 days2026-11-04
FnacBelgium15 daysfrom delivery14 days2026-11-04
FnacFrance15 daysfrom delivery14 days2026-11-04
FnacLuxembourg15 daysfrom delivery14 days2026-11-04
FnacPortugal14 daysfrom delivery14 days2026-11-04
FnacSpain14 daysfrom delivery14 days2026-11-04
FnacSwitzerland15 daysfrom deliveryno legal right2026-11-04
FustSwitzerland14 daysfrom purchaseno legal right2026-11-04
GalaxusSwitzerlandper productfrom shippingno legal right2026-10-04
GlobusSwitzerland14 daysfrom deliveryno legal right2026-11-04
GonserSwitzerland100 daysfrom deliveryno legal right2026-11-04
H&MAustria30 daysfrom delivery14 days2026-11-04
H&MFrance30 daysfrom delivery14 days2026-11-04
H&MGermany30 daysfrom delivery14 days2026-11-04
H&MItaly30 daysfrom delivery14 days2026-11-04
H&MSpain30 daysfrom delivery14 days2026-11-04
H&MSwitzerland30 daysfrom deliveryno legal right2026-11-04
IKEAAustria365 daysfrom purchase14 days2026-11-04
IKEABelgium365 daysfrom purchase14 days2026-11-04
IKEAFinland365 daysfrom purchase14 days2026-11-04
IKEAFrance365 daysfrom purchase14 days2026-11-04
IKEAGermany365 daysfrom purchase14 days2026-11-04
IKEAIreland365 daysfrom purchase14 days2026-11-04
IKEAItaly365 daysfrom purchase14 days2026-11-04
IKEANetherlands365 daysfrom delivery14 days2026-11-04
IKEANorway365 daysfrom purchase14 days2026-11-04
IKEAPoland365 daysfrom delivery14 days2026-11-04
IKEAPortugal365 daysfrom purchase14 days2026-11-04
IKEASpain365 daysfrom delivery14 days2026-11-04
IKEASweden365 daysfrom purchase14 days2026-11-04
IKEASwitzerland365 daysfrom purchaseno legal right2026-11-04
IKEAUnited Kingdom365 daysfrom purchase14 days2026-11-04
InterdiscountSwitzerland14 daysfrom deliveryno legal right2026-10-04
Jelmoli-ShopSwitzerland30 daysfrom deliveryno legal right2026-11-04
John LewisUnited Kingdom30 daysfrom delivery14 days2026-11-04
JumboSwitzerland30 daysfrom deliveryno legal right2026-11-04
KauflandAustriaper productfrom delivery14 days2026-11-04
KauflandCzech Republicper productfrom delivery14 days2026-11-04
KauflandFranceper productfrom delivery14 days2026-11-04
KauflandGermanyper productfrom delivery14 days2026-11-04
KauflandItalyper productfrom delivery14 days2026-11-04
KauflandPolandper productfrom delivery14 days2026-11-04
KauflandSlovakiaper productfrom delivery14 days2026-11-04
La RedouteBelgium60 daysfrom delivery14 days2026-11-04
La RedouteFrance30 daysfrom delivery14 days2026-11-04
La RedouteLuxembourg60 daysfrom delivery14 days2026-11-04
La RedoutePortugal30 daysfrom delivery14 days2026-11-04
La RedouteSpain100 daysfrom purchase14 days2026-11-04
La RedouteSwitzerland30 daysfrom deliveryno legal right2026-11-04
Leroy MerlinFrance180 daysfrom purchase14 days2026-11-04
Leroy MerlinItaly100 daysfrom delivery14 days2026-11-04
Leroy MerlinPortugal100 daysfrom purchase14 days2026-11-04
Leroy MerlinSpain100 daysfrom delivery14 days2026-11-04
LidlBelgium30 daysfrom delivery14 days2026-11-04
LidlFrance30 daysfrom delivery14 days2026-11-04
LidlGermany30 daysfrom delivery14 days2026-11-04
LidlNetherlands30 daysfrom delivery14 days2026-11-04
LidlPoland30 daysfrom delivery14 days2026-11-04
LidlSpain30 daysfrom delivery14 days2026-11-04
MangoFrance30 daysfrom purchase14 days2026-11-04
MangoGermany30 daysfrom purchase14 days2026-11-04
MangoItaly30 daysfrom purchase14 days2026-11-04
MangoSpain30 daysfrom purchase14 days2026-11-04
MangoSwitzerland30 daysfrom purchaseno legal right2026-11-04
ManorSwitzerland30 daysfrom deliveryno legal right2026-11-04
Marks & SpencerIreland28 daysfrom purchase14 days2026-11-04
Marks & SpencerUnited Kingdom28 daysfrom purchase14 days2026-11-04
MediaMarktAustria30 daysfrom delivery14 days2026-11-04
MediaMarktBelgium30 daysfrom delivery14 days2026-11-04
MediaMarktGermany30 daysfrom delivery14 days2026-11-04
MediaMarktHungary30 daysfrom delivery14 days2026-11-04
MediaMarktNetherlands30 daysfrom delivery14 days2026-11-04
MediaMarktPoland30 daysfrom delivery14 days2026-11-04
MediaMarktSpain60 daysfrom delivery14 days2026-11-04
MediaMarktSwitzerland30 daysfrom deliveryno legal right2026-11-04
MediaWorldItaly30 daysfrom delivery14 days2026-10-04
NextAustria28 daysfrom delivery14 days2026-11-04
NextBelgium28 daysfrom delivery14 days2026-11-04
NextBulgaria28 daysfrom delivery14 days2026-11-04
NextCroatia28 daysfrom delivery14 days2026-11-04
NextCyprus28 daysfrom delivery14 days2026-11-04
NextCzech Republic28 daysfrom delivery14 days2026-11-04
NextDenmark28 daysfrom delivery14 days2026-11-04
NextEstonia28 daysfrom delivery14 days2026-11-04
NextFinland28 daysfrom delivery14 days2026-11-04
NextFrance28 daysfrom delivery14 days2026-11-04
NextGermany28 daysfrom delivery14 days2026-11-04
NextGreece28 daysfrom delivery14 days2026-11-04
NextHungary28 daysfrom delivery14 days2026-11-04
NextIceland28 daysfrom delivery14 days2026-11-04
NextIreland28 daysfrom delivery14 days2026-11-04
NextItaly28 daysfrom delivery14 days2026-11-04
NextLatvia28 daysfrom delivery14 days2026-11-04
NextLithuania28 daysfrom delivery14 days2026-11-04
NextLuxembourg28 daysfrom delivery14 days2026-11-04
NextMalta28 daysfrom delivery14 days2026-11-04
NextNetherlands28 daysfrom delivery14 days2026-11-04
NextNorway28 daysfrom delivery14 days2026-11-04
NextPoland28 daysfrom delivery14 days2026-11-04
NextPortugal28 daysfrom delivery14 days2026-11-04
NextRomania28 daysfrom delivery14 days2026-11-04
NextSlovakia28 daysfrom delivery14 days2026-11-04
NextSlovenia28 daysfrom delivery14 days2026-11-04
NextSpain28 daysfrom delivery14 days2026-11-04
NextSweden28 daysfrom delivery14 days2026-11-04
NextSwitzerland28 daysfrom deliveryno legal right2026-11-04
NextUnited Kingdom28 daysfrom delivery14 days2026-11-04
NikeFrance30 daysfrom delivery14 days2026-11-04
NikeGermany30 daysfrom delivery14 days2026-11-04
NikeItaly30 daysfrom delivery14 days2026-11-04
NikeSpain30 daysfrom delivery14 days2026-11-04
NikeSwitzerland30 daysfrom purchaseno legal right2026-11-04
notebooksbilliger.deGermany30 daysfrom delivery14 days2026-11-04
Ochsner SportSwitzerland30 daysfrom deliveryno legal right2026-11-04
OTTOAustria30 daysfrom delivery14 days2026-11-04
OTTOGermany30 daysfrom delivery14 days2026-11-04
PcComponentesFrance14 daysfrom delivery14 days2026-11-04
PcComponentesItaly14 daysfrom delivery14 days2026-11-04
PcComponentesPortugal30 daysfrom delivery14 days2026-11-04
PcComponentesSpain30 daysfrom delivery14 days2026-11-04
RTV EURO AGDPoland14 daysfrom delivery14 days2026-11-04
Samsung ShopAustria14 daysfrom purchase14 days2026-11-04
Samsung ShopFrance14 daysfrom delivery14 days2026-11-04
Samsung ShopGermany14 daysfrom delivery14 days2026-11-04
Samsung ShopItaly14 daysfrom delivery14 days2026-11-04
Samsung ShopNetherlands14 daysfrom delivery14 days2026-11-04
Samsung ShopSpain14 daysfrom delivery14 days2026-11-04
Samsung ShopSwitzerland14 daysfrom purchaseno legal right2026-11-04
Samsung ShopUnited Kingdom14 daysfrom delivery14 days2026-11-04
SaturnGermany30 daysfrom delivery14 days2026-11-04
SephoraFrance14 daysfrom delivery14 days2026-11-04
SephoraGermany14 daysfrom delivery14 days2026-11-04
SephoraItaly30 daysfrom delivery14 days2026-11-04
SephoraSpain30 daysfrom delivery14 days2026-11-04
SephoraSwitzerland14 daysfrom deliveryno legal right2026-11-04
SephoraUnited Kingdom28 daysfrom delivery14 days2026-11-04
SHEINGermany30 daysfrom delivery14 days2026-10-02
SHEINUnited Kingdom30 daysfrom delivery14 days2026-10-02
TchiboAustria14 daysfrom delivery14 days2026-11-04
TchiboGermany30 daysfrom delivery14 days2026-11-04
TchiboPoland30 daysfrom delivery14 days2026-11-04
TchiboSwitzerland30 daysfrom deliveryno legal right2026-11-04
TemuGermany90 daysfrom purchase14 days2026-10-02
TemuSwitzerland90 daysfrom purchaseno legal right2026-10-02
ThaliaAustria14 daysfrom delivery14 days2026-11-04
ThaliaGermany14 daysfrom delivery14 days2026-11-04
UnieuroItaly14 daysfrom delivery14 days2026-11-04
WortenPortugal14 daysfrom delivery14 days2026-11-04
WortenSpain15 daysfrom delivery14 days2026-11-04
x-komPoland15 daysfrom delivery14 days2026-11-04
XXXLutzAustria30 daysfrom delivery14 days2026-11-04
XXXLutzGermany30 daysfrom delivery14 days2026-11-04
XXXLutzSwitzerland14 daysfrom deliveryno legal right2026-11-04
ZalandoAustria30 daysfrom delivery14 days2026-11-04
ZalandoBelgium30 daysfrom delivery14 days2026-11-04
ZalandoCzech Republic30 daysfrom delivery14 days2026-11-04
ZalandoDenmark30 daysfrom delivery14 days2026-11-04
ZalandoFinland30 daysfrom delivery14 days2026-11-04
ZalandoFrance30 daysfrom delivery14 days2026-11-04
ZalandoGermany30 daysfrom delivery14 days2026-11-04
ZalandoHungary30 daysfrom delivery14 days2026-11-04
ZalandoIreland30 daysfrom delivery14 days2026-11-04
ZalandoItaly30 daysfrom delivery14 days2026-11-04
ZalandoLuxembourg30 daysfrom delivery14 days2026-11-04
ZalandoNetherlands30 daysfrom delivery14 days2026-11-04
ZalandoNorway30 daysfrom delivery14 days2026-11-04
ZalandoPoland30 daysfrom delivery14 days2026-11-04
ZalandoSpain30 daysfrom delivery14 days2026-11-04
ZalandoSweden30 daysfrom delivery14 days2026-11-04
ZalandoSwitzerland30 daysfrom deliveryno legal right2026-11-04
ZaraFrance30 daysfrom purchase14 days2026-11-04
ZaraGermany30 daysfrom purchase14 days2026-11-04
ZaraItaly30 daysfrom purchase14 days2026-11-04
ZaraSpain30 daysfrom purchase14 days2026-11-04
ZaraSwitzerland30 daysfrom purchaseno legal right2026-11-04

For AliExpress, Digitec, Galaxus and Kaufland, the return period is set for each product: you find it on the product page and in your order.

The table shows the regular return periods. Special holiday periods are not included: if a store announces a longer period for the season, keep a copy of the announcement.

Amazon.co.uk has published longer return windows for the 2026 holidays: most items bought from 1 November to 25 December 2026 can be returned until 31 January 2027, or within 30 days of receipt if that is later. The window for your item is shown on its product page. Source: Amazon.co.uk, returns policy

The store's return period is a voluntary promise. If the item is faulty, the legal guarantee still applies after the return period has ended.

Store conditions read between 2026-10-02 and 2026-11-04. Stores change their conditions: check the current ones on the store's site.

Practical tips

  • Keep the order confirmation e-mail and the receipt of every purchase: they show what you bought, where and when, for a return or for a claim under the legal guarantee.
  • Write down when each parcel arrives: the legal withdrawal period and most store return periods count from delivery, so orders from the same weekend can have different deadlines.
  • Some stores take goods back in full only if they are unused and in their original packaging, for example Brack.ch, Interdiscount, MediaMarkt and MediaWorld. Check the conditions before you open or assemble anything.
  • Send returns back early: in the EU the seller must refund within 14 days of your withdrawal, but may wait until it has received the goods back.

Keep track of your returns with Kumbak

Add your Black Friday purchases to Kumbak: it works out each deadline from the law of your country and the store's own policy, and reminds you before it runs out. No account, and your data stays on your phone.

Download free on Google Play

Return rights and legal guarantee in 32 countries