| Country | Store return period | Counted | Free returns | Legal minimum |
|---|---|---|---|---|
| Austria | 365 days | from purchase | depends on the order | 14 days |
| Belgium | 365 days | from purchase | depends on the order | 14 days |
| Finland | 365 days | from purchase | depends on the order | 14 days |
| France | 365 days | from purchase | depends on the order | 14 days |
| Germany | 365 days | from purchase | depends on the order | 14 days |
| Ireland | 365 days | from purchase | depends on the order | 14 days |
| Italy | 365 days | from purchase | depends on the order | 14 days |
| Netherlands | 365 days | from delivery | depends on the order | 14 days |
| Norway | 365 days | from purchase | depends on the order | 14 days |
| Poland | 365 days | from delivery | depends on the order | 14 days |
| Portugal | 365 days | from purchase | depends on the order | 14 days |
| Spain | 365 days | from delivery | depends on the order | 14 days |
| Sweden | 365 days | from purchase | depends on the order | 14 days |
| Switzerland | 365 days | from purchase | depends on the order | no legal right |
| United Kingdom | 365 days | from purchase | depends on the order | 14 days |
The store's return period is a voluntary promise. If the item is faulty, the legal guarantee still applies after the return period has ended.
Frequently asked questions
How long can I return items to IKEA?
IKEA gives you 365 days in every country in the table.
When does the IKEA return period start?
The period counts from delivery in the Netherlands, in Poland and in Spain. The period counts from purchase in the other countries in the table.
Are returns to IKEA free?
Whether returns are free in every country in the table depends on the order: check the cost before you send the item back.
Do I also have a legal right of withdrawal for online orders from IKEA?
For orders in Switzerland there is no legal right of withdrawal: only IKEA's own conditions apply. For online orders in the other countries in the table, the law gives you at least 14 days to withdraw without giving a reason, whatever IKEA's own period says.
What if the item turns out to be faulty after the return period?
Then the legal guarantee applies: IKEA's return period does not shorten it. It lasts 6 years in Ireland and in the United Kingdom. It lasts 3 years in Portugal, in Spain and in Sweden. It lasts 2 years in the other countries in the table. The seller may limit it in its terms in Switzerland.
General information without any warranty of accuracy, completeness or timeliness, not legal advice. Always check the law of your country and the seller's conditions yourself: you alone are responsible for the decisions you take. Kumbak accepts no liability for errors, to the extent permitted by law.
Sources
- https://www.ikea.com/de/de/customer-service/returns-claims/
- https://www.ikea.com/ch/de/customer-service/returns-claims/return-policy/
- https://www.ikea.com/it/it/customer-service/returns-claims/return-policy/
- https://www.ikea.com/fr/fr/customer-service/returns-claims/
- https://www.ikea.com/es/es/customer-service/returns-claims/returns/
- https://www.ikea.com/es/es/customer-service/knowledge/articles/941eg965-19c3-4048-95cb-02fge455fc4e.html
- https://www.ikea.com/at/de/customer-service/returns-claims/return-policy/
- https://www.ikea.com/nl/nl/customer-service/returns-claims/return-policy/
- https://www.ikea.com/be/nl/customer-service/returns-claims/return-policy/
- https://www.ikea.com/pt/pt/customer-service/returns-claims/return-policy/
- https://www.ikea.com/pl/pl/customer-service/knowledge/articles/90d0931e-b554-440e-b141-3b6f81ed8414.html
- https://www.ikea.com/se/sv/customer-service/returns-claims/return-policy/
- https://www.ikea.com/gb/en/customer-service/returns-claims/return-policy/
- https://www.ikea.com/ie/en/customer-service/returns-claims/return-policy/
- https://www.ikea.com/fi/fi/customer-service/returns-claims/return-policy/
- https://www.ikea.com/no/no/customer-service/returns-claims/return-policy/
Policy read on 2026-11-04. Stores change their conditions: check the current ones on the store's site.