Rights by country
Return rights and legal guarantee in 32 countries
Online purchases come with two different protections: the right to withdraw from the contract within a fixed period, and the legal guarantee against faulty goods. Both depend on where you live. Choose your country to see the deadlines and where they come from.
- Austria14 days2 years
- Belgium14 days2 years
- Bulgaria14 days2 years
- Croatia14 days2 years
- Cyprus14 days2 years
- Czech Republic14 days2 years
- Denmark14 days2 years
- Estonia14 days2 years
- Finland14 days2 years
- France14 days2 years
- Germany14 days2 years
- Greece14 days2 years
- Hungary14 days2 years
- Iceland14 days2 years
- Ireland14 days6 years
- Italy14 days2 years
- Latvia14 days2 years
- Liechtenstein14 days2 years
- Lithuania14 days2 years
- Luxembourg14 days2 years
- Malta14 days2 years
- Netherlands14 days2 years
- Norway14 days2 years
- Poland14 days2 years
- Portugal14 days3 years
- Romania14 days2 years
- Slovakia14 days2 years
- Slovenia14 days2 years
- Spain14 days3 years
- Sweden14 days3 years
- Switzerlandno legal right2 years
- United Kingdom14 days6 years
Compare all countries
| Country | Withdrawal right | Legal guarantee | Defect presumed for |
|---|---|---|---|
| Austria | 14 days | 2 years | 12 months |
| Belgium | 14 days | 2 years | 2 years |
| Bulgaria | 14 days | 2 years | 12 months |
| Croatia | 14 days | 2 years | 12 months |
| Cyprus | 14 days | 2 years | 2 years |
| Czech Republic | 14 days | 2 years | 12 months |
| Denmark | 14 days | 2 years | 12 months |
| Estonia | 14 days | 2 years | 12 months |
| Finland | 14 days | 2 years | 12 months |
| France | 14 days | 2 years | 2 years |
| Germany | 14 days | 2 years | 12 months |
| Greece | 14 days | 2 years | 12 months |
| Hungary | 14 days | 2 years | 12 months |
| Iceland | 14 days | 2 years | – |
| Ireland | 14 days | 6 years | 12 months |
| Italy | 14 days | 2 years | 12 months |
| Latvia | 14 days | 2 years | 12 months |
| Liechtenstein | 14 days | 2 years | – |
| Lithuania | 14 days | 2 years | 12 months |
| Luxembourg | 14 days | 2 years | 12 months |
| Malta | 14 days | 2 years | 12 months |
| Netherlands | 14 days | 2 years | 12 months |
| Norway | 14 days | 2 years | 2 years |
| Poland | 14 days | 2 years | 2 years |
| Portugal | 14 days | 3 years | 2 years |
| Romania | 14 days | 2 years | 12 months |
| Slovakia | 14 days | 2 years | 2 years |
| Slovenia | 14 days | 2 years | 12 months |
| Spain | 14 days | 3 years | 2 years |
| Sweden | 14 days | 3 years | 2 years |
| Switzerland | no legal right | 2 years | none |
| United Kingdom | 14 days | 6 years | 6 months |
General information without any warranty of accuracy, completeness or timeliness, not legal advice. Always check the law of your country and the seller's conditions yourself: you alone are responsible for the decisions you take. Kumbak accepts no liability for errors, to the extent permitted by law.
Return periods of popular online stores
- About You30 days
- adidas30 days
- AliExpressset per product
- Amazon14 to 30 days depending on the country
- Apple Store14 days
- Argos30 days
- bol30 days
- Boozt30 days
- Boulanger14 days
- Brack.ch30 days
- Carrefour14 to 60 days depending on the country
- Cdiscount14 days
- Conrad14 days
- Coolblue30 days
- Currys30 days
- Cyberport30 days
- Darty15 days
- Decathlon30 to 365 days depending on the country
- Digitecset per product
- Douglas14 to 30 days depending on the country
- El Corte Inglés14 to 15 days depending on the country
- Elgiganten / Elkjøp / Gigantti30 days
- Empik14 days
- Euronics14 days
- Fnac14 to 15 days depending on the country
- Fust14 days
- Galaxusset per product
- Globus14 days
- Gonser100 days
- H&M30 days
- IKEA365 days
- Interdiscount14 days
- Jelmoli-Shop30 days
- John Lewis30 days
- Jumbo30 days
- Kauflandset per product
- La Redoute30 to 100 days depending on the country
- Leroy Merlin100 to 180 days depending on the country
- Lidl30 days
- Mango30 days
- Manor30 days
- Marks & Spencer28 days
- MediaMarkt30 to 60 days depending on the country
- MediaWorld30 days
- Next28 days
- Nike30 days
- notebooksbilliger.de30 days
- Ochsner Sport30 days
- OTTO30 days
- PcComponentes14 to 30 days depending on the country
- RTV EURO AGD14 days
- Samsung Shop14 days
- Saturn30 days
- Sephora14 to 30 days depending on the country
- SHEIN30 days
- Tchibo14 to 30 days depending on the country
- Temu90 days
- Thalia14 days
- Unieuro14 days
- Worten14 to 15 days depending on the country
- x-kom15 days
- XXXLutz14 to 30 days depending on the country
- Zalando30 days
- Zara30 days
Seasonal guides
Let Kumbak count the days
Kumbak works out these deadlines for every purchase from the law of your country and the store's own policy, and reminds you before money is at risk. No account, and your data stays on your phone.