Kumbak

Store returns

Ochsner Sport return period by country

Ochsner Sport sets its own return period, which can be longer than the law requires. These are the periods we found in each country, next to the legal minimum that applies there anyway.

Store return period
30 days
CountryStore return periodCountedFree returnsLegal minimum
Switzerland30 daysfrom deliverynono legal right

The store's return period is a voluntary promise. If the item is faulty, the legal guarantee still applies after the return period has ended.

Frequently asked questions

How long can I return items to Ochsner Sport?

Ochsner Sport gives you 30 days in Switzerland.

When does the Ochsner Sport return period start?

The period counts from delivery in Switzerland.

Are returns to Ochsner Sport free?

Returns are not free in Switzerland.

Do I also have a legal right of withdrawal for online orders from Ochsner Sport?

For orders in Switzerland there is no legal right of withdrawal: only Ochsner Sport's own conditions apply.

What if the item turns out to be faulty after the return period?

Then the legal guarantee applies: Ochsner Sport's return period does not shorten it. It lasts 2 years in Switzerland. The seller may limit it in its terms in Switzerland.

General information without any warranty of accuracy, completeness or timeliness, not legal advice. Always check the law of your country and the seller's conditions yourself: you alone are responsible for the decisions you take. Kumbak accepts no liability for errors, to the extent permitted by law.

Sources

  1. https://www.ochsnersport.ch/de/agb
  2. https://www.ochsnersport.ch/de-ch/retouren

Policy read on 2026-11-04. Stores change their conditions: check the current ones on the store's site.