| Country | Store return period | Counted | Free returns | Legal minimum |
|---|---|---|---|---|
| France | 180 days | from purchase | depends on the order | 14 days |
| Italy | 100 days | from delivery | depends on the order | 14 days |
| Portugal | 100 days | from purchase | yes | 14 days |
| Spain | 100 days | from delivery | depends on the order | 14 days |
The store's return period is a voluntary promise. If the item is faulty, the legal guarantee still applies after the return period has ended.
Frequently asked questions
How long can I return items to Leroy Merlin?
Leroy Merlin gives you 180 days in France. Leroy Merlin gives you 100 days in the other countries in the table.
When does the Leroy Merlin return period start?
The period counts from purchase in France and in Portugal. The period counts from delivery in Italy and in Spain.
Are returns to Leroy Merlin free?
Returns are free in Portugal. Whether returns are free in the other countries in the table depends on the order: check the cost before you send the item back.
Do I also have a legal right of withdrawal for online orders from Leroy Merlin?
For online orders in every country in the table, the law gives you at least 14 days to withdraw without giving a reason, whatever Leroy Merlin's own period says.
What if the item turns out to be faulty after the return period?
Then the legal guarantee applies: Leroy Merlin's return period does not shorten it. It lasts 2 years in France and in Italy. It lasts 3 years in Portugal and in Spain.
General information without any warranty of accuracy, completeness or timeliness, not legal advice. Always check the law of your country and the seller's conditions yourself: you alone are responsible for the decisions you take. Kumbak accepts no liability for errors, to the extent permitted by law.
Sources
- https://www.leroymerlin.fr/services/service-client/service-apres-vente/
- https://www.leroymerlin.fr/services/service-client/retour-et-remboursement.html
- https://assets.leroymerlin.es/is/content/lmes/formulario-desistimiento-online-02.pdf
- https://www.leroymerlin.es/preguntas-frecuentes/devoluciones-y-reembolsos/
- https://www.leroymerlin.es/aviso-legal.html
- https://www.leroymerlin.it/servizi/post-vendita/reso-merce.html
- https://www.leroymerlin.it/documentazione-e-regolamenti/termini-e-condizioni-acquisti-online/
- https://www.leroymerlin.pt/apoio-ao-cliente/perguntas-frequentes/perguntas-frequentes-devolucoes-e-reembolsos/
Policy read on 2026-11-04. Stores change their conditions: check the current ones on the store's site.