Kaufland returns: how many days? Deadlines by country (2026)

Country	Store return period	Counted	Free returns	Legal minimum
Austria	per product	from delivery	depends on the order	14 days
Czech Republic	per product	from delivery	depends on the order	14 days
France	per product	from delivery	depends on the order	14 days
Germany	per product	from delivery	depends on the order	14 days
Italy	per product	from delivery	depends on the order	14 days
Poland	per product	from delivery	depends on the order	14 days
Slovakia	per product	from delivery	depends on the order	14 days

Kaufland sets the return period for each product: you find it on the product page and in your order, and it runs from the shipping or pickup date. In Kumbak you enter it by hand when you add the purchase.

The store's return period is a voluntary promise. If the item is faulty, the legal guarantee still applies after the return period has ended.

Frequently asked questions

How long can I return items to Kaufland?

Kaufland sets the period for each product in every country in the table: you find it on the product page and in your order.

When does the Kaufland return period start?

The period counts from delivery in every country in the table.

Are returns to Kaufland free?

Whether returns are free in every country in the table depends on the order: check the cost before you send the item back.

Do I also have a legal right of withdrawal for online orders from Kaufland?

For online orders in every country in the table, the law gives you at least 14 days to withdraw without giving a reason, whatever Kaufland's own period says.

What if the item turns out to be faulty after the return period?

Then the legal guarantee applies: Kaufland's return period does not shorten it. It lasts 2 years in every country in the table.

General information without any warranty of accuracy, completeness or timeliness, not legal advice. Always check the law of your country and the seller's conditions yourself: you alone are responsible for the decisions you take. Kumbak accepts no liability for errors, to the extent permitted by law.

Sources

Policy read on 2026-11-04. Stores change their conditions: check the current ones on the store's site.