Kumbak

Store returns

Next return period by country

Next sets its own return period, which can be longer than the law requires. These are the periods we found in each country, next to the legal minimum that applies there anyway.

Store return period
28 days
CountryStore return periodCountedFree returnsLegal minimum
Austria28 daysfrom deliveryno14 days
Belgium28 daysfrom deliveryno14 days
Bulgaria28 daysfrom deliveryno14 days
Croatia28 daysfrom deliveryno14 days
Cyprus28 daysfrom deliveryno14 days
Czech Republic28 daysfrom deliveryno14 days
Denmark28 daysfrom deliveryno14 days
Estonia28 daysfrom deliveryno14 days
Finland28 daysfrom deliveryno14 days
France28 daysfrom deliveryno14 days
Germany28 daysfrom deliveryyes14 days
Greece28 daysfrom deliveryno14 days
Hungary28 daysfrom deliveryno14 days
Iceland28 daysfrom deliveryno14 days
Ireland28 daysfrom deliveryno14 days
Italy28 daysfrom deliveryno14 days
Latvia28 daysfrom deliveryno14 days
Lithuania28 daysfrom deliveryno14 days
Luxembourg28 daysfrom deliveryno14 days
Malta28 daysfrom deliveryno14 days
Netherlands28 daysfrom deliveryno14 days
Norway28 daysfrom deliveryno14 days
Poland28 daysfrom deliveryno14 days
Portugal28 daysfrom deliveryno14 days
Romania28 daysfrom deliveryno14 days
Slovakia28 daysfrom deliveryno14 days
Slovenia28 daysfrom deliveryno14 days
Spain28 daysfrom deliveryno14 days
Sweden28 daysfrom deliveryno14 days
Switzerland28 daysfrom deliverynono legal right
United Kingdom28 daysfrom deliveryno14 days

The store's return period is a voluntary promise. If the item is faulty, the legal guarantee still applies after the return period has ended.

Frequently asked questions

How long can I return items to Next?

Next gives you 28 days in every country in the table.

When does the Next return period start?

The period counts from delivery in every country in the table.

Are returns to Next free?

Returns are free in Germany. Returns are not free in the other countries in the table.

Do I also have a legal right of withdrawal for online orders from Next?

For orders in Switzerland there is no legal right of withdrawal: only Next's own conditions apply. For online orders in the other countries in the table, the law gives you at least 14 days to withdraw without giving a reason, whatever Next's own period says.

What if the item turns out to be faulty after the return period?

Then the legal guarantee applies: Next's return period does not shorten it. It lasts 6 years in Ireland and in the United Kingdom. It lasts 3 years in Portugal, in Spain and in Sweden. It lasts 2 years in the other countries in the table. The seller may limit it in its terms in Switzerland.

General information without any warranty of accuracy, completeness or timeliness, not legal advice. Always check the law of your country and the seller's conditions yourself: you alone are responsible for the decisions you take. Kumbak accepts no liability for errors, to the extent permitted by law.

Sources

  1. https://zendesk.next.co.uk/hc/en-gb/articles/16963491072913-Our-Returns-Policy
  2. https://zendesk.next.co.uk/hc/en-gb/articles/4407488442129-How-can-I-return-my-items
  3. https://zendesk.next.co.uk/hc/en-gb/articles/51582819314577-Christmas-Returns-Policy
  4. https://nextdirect.zendesk.com/hc/en-ie/articles/42369367694865-Our-Returns-Policy
  5. https://nextdirect.zendesk.com/hc/en-ie/articles/4547290722449-Key-returns-information
  6. https://nextdirect.zendesk.com/hc/en-ie/articles/4547277117841-Do-I-Pay-For-Returns
  7. https://nextdirect.zendesk.com/hc/en-ie/articles/51582151269777-Christmas-Returns-Policy
  8. https://nextdirect.zendesk.com/hc/en-at/articles/4547290722449-Key-returns-information
  9. https://nextdirect.zendesk.com/hc/en-at/articles/4547277117841-Do-I-Pay-For-Returns
  10. https://nextdirect.zendesk.com/hc/en-be/articles/4547290722449-Key-returns-information
  11. https://nextdirect.zendesk.com/hc/en-be/articles/4547277117841-Do-I-Pay-For-Returns
  12. https://nextdirect.zendesk.com/hc/en-bg/articles/4547290722449-Key-returns-information
  13. https://nextdirect.zendesk.com/hc/en-bg/articles/4547277117841-Do-I-Pay-For-Returns
  14. https://nextdirect.zendesk.com/hc/en-ch/articles/4547290722449-Key-returns-information
  15. https://nextdirect.zendesk.com/hc/en-ch/articles/4547277117841-Do-I-Pay-For-Returns
  16. https://nextdirect.zendesk.com/hc/en-cy/articles/4547290722449-Key-returns-information
  17. https://nextdirect.zendesk.com/hc/en-cy/articles/4547277117841-Do-I-Pay-For-Returns
  18. https://nextdirect.zendesk.com/hc/en-cz/articles/4547290722449-Key-returns-information
  19. https://nextdirect.zendesk.com/hc/en-cz/articles/4547277117841-Do-I-Pay-For-Returns
  20. https://nextdirect.zendesk.com/hc/en-de/articles/4547290722449-Key-returns-information
  21. https://nextdirect.zendesk.com/hc/en-de/articles/4547277117841-Do-I-Pay-For-Returns
  22. https://nextdirect.zendesk.com/hc/en-dk/articles/4547290722449-Key-returns-information
  23. https://nextdirect.zendesk.com/hc/en-dk/articles/4547277117841-Do-I-Pay-For-Returns
  24. https://nextdirect.zendesk.com/hc/en-ee/articles/4547290722449-Key-returns-information
  25. https://nextdirect.zendesk.com/hc/en-ee/articles/4547277117841-Do-I-Pay-For-Returns
  26. https://nextdirect.zendesk.com/hc/en-es/articles/4547290722449-Key-returns-information
  27. https://nextdirect.zendesk.com/hc/en-es/articles/4547277117841-Do-I-Pay-For-Returns
  28. https://nextdirect.zendesk.com/hc/en-fi/articles/4547290722449-Key-returns-information
  29. https://nextdirect.zendesk.com/hc/en-fi/articles/4547277117841-Do-I-Pay-For-Returns
  30. https://nextdirect.zendesk.com/hc/en-fr/articles/4547290722449-Key-returns-information
  31. https://nextdirect.zendesk.com/hc/en-fr/articles/4547277117841-Do-I-Pay-For-Returns
  32. https://nextdirect.zendesk.com/hc/en-gr/articles/4547290722449-Key-returns-information
  33. https://nextdirect.zendesk.com/hc/en-gr/articles/4547277117841-Do-I-Pay-For-Returns
  34. https://nextdirect.zendesk.com/hc/en-hr/articles/4547290722449-Key-returns-information
  35. https://nextdirect.zendesk.com/hc/en-hr/articles/4547277117841-Do-I-Pay-For-Returns
  36. https://nextdirect.zendesk.com/hc/en-hu/articles/4547290722449-Key-returns-information
  37. https://nextdirect.zendesk.com/hc/en-hu/articles/4547277117841-Do-I-Pay-For-Returns
  38. https://nextdirect.zendesk.com/hc/en-is/articles/4547290722449-Key-returns-information
  39. https://nextdirect.zendesk.com/hc/en-is/articles/4547277117841-Do-I-Pay-For-Returns
  40. https://nextdirect.zendesk.com/hc/en-it/articles/4547290722449-Key-returns-information
  41. https://nextdirect.zendesk.com/hc/en-it/articles/4547277117841-Do-I-Pay-For-Returns
  42. https://nextdirect.zendesk.com/hc/en-lt/articles/4547290722449-Key-returns-information
  43. https://nextdirect.zendesk.com/hc/en-lt/articles/4547277117841-Do-I-Pay-For-Returns
  44. https://nextdirect.zendesk.com/hc/en-lu/articles/4547290722449-Key-returns-information
  45. https://nextdirect.zendesk.com/hc/en-lu/articles/4547277117841-Do-I-Pay-For-Returns
  46. https://nextdirect.zendesk.com/hc/en-lv/articles/4547290722449-Key-returns-information
  47. https://nextdirect.zendesk.com/hc/en-lv/articles/4547277117841-Do-I-Pay-For-Returns
  48. https://nextdirect.zendesk.com/hc/en-mt/articles/4547290722449-Key-returns-information
  49. https://nextdirect.zendesk.com/hc/en-mt/articles/4547277117841-Do-I-Pay-For-Returns
  50. https://nextdirect.zendesk.com/hc/en-nl/articles/4547290722449-Key-returns-information
  51. https://nextdirect.zendesk.com/hc/en-nl/articles/4547277117841-Do-I-Pay-For-Returns
  52. https://nextdirect.zendesk.com/hc/en-no/articles/4547290722449-Key-returns-information
  53. https://nextdirect.zendesk.com/hc/en-no/articles/4547277117841-Do-I-Pay-For-Returns
  54. https://nextdirect.zendesk.com/hc/en-pl/articles/4547290722449-Key-returns-information
  55. https://nextdirect.zendesk.com/hc/en-pl/articles/4547277117841-Do-I-Pay-For-Returns
  56. https://nextdirect.zendesk.com/hc/en-pt/articles/4547290722449-Key-returns-information
  57. https://nextdirect.zendesk.com/hc/en-pt/articles/4547277117841-Do-I-Pay-For-Returns
  58. https://nextdirect.zendesk.com/hc/en-ro/articles/4547290722449-Key-returns-information
  59. https://nextdirect.zendesk.com/hc/en-ro/articles/4547277117841-Do-I-Pay-For-Returns
  60. https://nextdirect.zendesk.com/hc/en-se/articles/4547290722449-Key-returns-information
  61. https://nextdirect.zendesk.com/hc/en-se/articles/4547277117841-Do-I-Pay-For-Returns
  62. https://nextdirect.zendesk.com/hc/en-si/articles/4547290722449-Key-returns-information
  63. https://nextdirect.zendesk.com/hc/en-si/articles/4547277117841-Do-I-Pay-For-Returns
  64. https://nextdirect.zendesk.com/hc/en-sk/articles/4547290722449-Key-returns-information
  65. https://nextdirect.zendesk.com/hc/en-sk/articles/4547277117841-Do-I-Pay-For-Returns

Policy read on 2026-11-04. Stores change their conditions: check the current ones on the store's site.