| Country | Store return period | Counted | Free returns | Legal minimum |
|---|---|---|---|---|
| Poland | 15 days | from delivery | depends on the order | 14 days |
The store's return period is a voluntary promise. If the item is faulty, the legal guarantee still applies after the return period has ended.
Frequently asked questions
How long can I return items to x-kom?
x-kom gives you 15 days in Poland.
When does the x-kom return period start?
The period counts from delivery in Poland.
Are returns to x-kom free?
Whether returns are free in Poland depends on the order: check the cost before you send the item back.
Do I also have a legal right of withdrawal for online orders from x-kom?
For online orders in Poland, the law gives you at least 14 days to withdraw without giving a reason, whatever x-kom's own period says.
What if the item turns out to be faulty after the return period?
Then the legal guarantee applies: x-kom's return period does not shorten it. It lasts 2 years in Poland.
General information without any warranty of accuracy, completeness or timeliness, not legal advice. Always check the law of your country and the seller's conditions yourself: you alone are responsible for the decisions you take. Kumbak accepts no liability for errors, to the extent permitted by law.
Sources
Policy read on 2026-11-04. Stores change their conditions: check the current ones on the store's site.