MediaMarkt returns: how many days? Deadlines by country (2026)

Country	Store return period	Counted	Free returns	Legal minimum
Austria	30 days	from delivery	yes	14 days
Belgium	30 days	from delivery	yes	14 days
Germany	30 days	from delivery	yes	14 days
Hungary	30 days	from delivery	no	14 days
Netherlands	30 days	from delivery	yes	14 days
Poland	30 days	from delivery	depends on the order	14 days
Spain	60 days	from delivery	no	14 days
Switzerland	30 days	from delivery	no	no legal right

The store's return period is a voluntary promise. If the item is faulty, the legal guarantee still applies after the return period has ended.

Frequently asked questions

How long can I return items to MediaMarkt?

MediaMarkt gives you 60 days in Spain. MediaMarkt gives you 30 days in the other countries in the table.

When does the MediaMarkt return period start?

The period counts from delivery in every country in the table.

Are returns to MediaMarkt free?

Whether returns are free in Poland depends on the order: check the cost before you send the item back. Returns are not free in Hungary, in Spain and in Switzerland. Returns are free in the other countries in the table.

Do I also have a legal right of withdrawal for online orders from MediaMarkt?

For orders in Switzerland there is no legal right of withdrawal: only MediaMarkt's own conditions apply. For online orders in the other countries in the table, the law gives you at least 14 days to withdraw without giving a reason, whatever MediaMarkt's own period says.

What if the item turns out to be faulty after the return period?

Then the legal guarantee applies: MediaMarkt's return period does not shorten it. It lasts 3 years in Spain. It lasts 2 years in the other countries in the table. The seller may limit it in its terms in Switzerland.

General information without any warranty of accuracy, completeness or timeliness, not legal advice. Always check the law of your country and the seller's conditions yourself: you alone are responsible for the decisions you take. Kumbak accepts no liability for errors, to the extent permitted by law.

Sources

Policy read on 2026-11-04. Stores change their conditions: check the current ones on the store's site.