Kumbak

Store returns

Amazon return period by country

Amazon sets its own return period, which can be longer than the law requires. These are the periods we found in each country, next to the legal minimum that applies there anyway.

Store return period
14–30 days
Legal minimum
14 days
CountryStore return periodCountedFree returnsLegal minimum
France14 daysfrom deliverydepends on the order14 days
Germany14 daysfrom deliverydepends on the order14 days
Italy14 daysfrom deliverydepends on the order14 days
Spain30 daysfrom deliverydepends on the order14 days
United Kingdom30 daysfrom deliverydepends on the order14 days

The store's return period is a voluntary promise. If the item is faulty, the legal guarantee still applies after the return period has ended.

Frequently asked questions

How long can I return items to Amazon?

Amazon gives you 30 days in Spain and in the United Kingdom. Amazon gives you 14 days in the other countries in the table.

When does the Amazon return period start?

The period counts from delivery in every country in the table.

Are returns to Amazon free?

Whether returns are free in every country in the table depends on the order: check the cost before you send the item back.

Do I also have a legal right of withdrawal for online orders from Amazon?

For online orders in every country in the table, the law gives you at least 14 days to withdraw without giving a reason, whatever Amazon's own period says.

What if the item turns out to be faulty after the return period?

Then the legal guarantee applies: Amazon's return period does not shorten it. It lasts 3 years in Spain. It lasts 6 years in the United Kingdom. It lasts 2 years in the other countries in the table.

General information without any warranty of accuracy, completeness or timeliness, not legal advice. Always check the law of your country and the seller's conditions yourself: you alone are responsible for the decisions you take. Kumbak accepts no liability for errors, to the extent permitted by law.

Sources

  1. https://www.amazon.de/gp/help/customer/display.html?nodeId=GKM69DUUYKQWKWX7
  2. https://www.amazon.fr/gp/help/customer/display.html?nodeId=GKM69DUUYKQWKWX7
  3. https://www.amazon.it/gp/help/customer/display.html?nodeId=GKM69DUUYKQWKWX7
  4. https://www.amazon.es/gp/help/customer/display.html?nodeId=GKM69DUUYKQWKWX7
  5. https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=GKM69DUUYKQWKWX7
  6. https://www.amazon.com/gp/help/customer/display.html?nodeId=GKM69DUUYKQWKWX7

Policy read on 2026-10-03. Stores change their conditions: check the current ones on the store's site.